Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 24 hours notice before your appointment time.

Our Policy:

  • Any cancellation or rescheduling made in less than 24 hours will result in a cancellation fee. The fee amount will be equal to 50% of the reserved services.
  • If you are more than 30 minutes late for your appointment, your service fee will be 100% non-refundable and be forefitted.
  • We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.
  • In a true, unavoidable emergency with legitimate proof at our discretion, all or part of your cancellation fee may be applied to future services for Zoom consultations or in person when available.